Frequently Asked Questions
Find answers to common questions about Moolyka
General Questions
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We use blockchain technology for transaction tracking, require regular project updates from beneficiaries, and provide detailed reporting to donors. All funded projects undergo verification before listing and progress monitoring.
For Buyers
We accept M-Pesa, credit/debit cards (Visa, Mastercard), bank transfers, and major cryptocurrencies (Bitcoin, Ethereum, and stablecoins). All transactions are secure and encrypted.
We offer two funding models:
All-or-nothing: If the project doesn't reach its goal, your donation is refunded.
Flexible funding: The project keeps what they raise, and you'll receive updates on how funds are used.
The funding model is clearly indicated on each project page.
All-or-nothing: If the project doesn't reach its goal, your donation is refunded.
Flexible funding: The project keeps what they raise, and you'll receive updates on how funds are used.
The funding model is clearly indicated on each project page.
For Publishers
- Click "Start a Project" and create an account
- Complete the project application form with details about your initiative
- Our team reviews your application (typically within 3 business days)
- Once approved, you can launch your campaign and start receiving support
We charge a 5% platform fee on successfully raised funds, plus payment processing fees (typically 2-3%). There are no upfront costs to create a project. For nonprofits, we offer reduced fees at 3%.
Still have questions?
Our support team is ready to help you with any additional questions you may have.
Contact Support