Privacy Policy

Effective Date: January 2026

Hadithiz is committed to protecting your privacy and personal data in accordance with the Kenyan Data Protection Act, 2019.

1. Data We Collect

• Personal identification details (name, email, phone number)
• Account and authentication data
• Transaction and billing records
• Delivery addresses
• Device and usage analytics

2. Children’s Privacy

We do not knowingly collect personal data directly from children. All child interactions must occur under parental or guardian supervision.

3. Purpose of Data Processing

• Account management
• Order processing and fulfilment
• Payment reconciliation
• Platform improvement and analytics
• Legal and regulatory compliance

4. Cookies & Tracking Technologies

Hadithiz uses cookies and similar technologies to enhance user experience and analyze platform performance. We use Google Analytics to collect anonymized usage data.

5. Data Sharing

Personal data may be shared with:

• Vendors and delivery partners
• Payment processing service providers
• Regulatory authorities when legally required

6. Data Storage & Security

We implement technical and organizational measures to safeguard data against unauthorized access, loss, or misuse.

7. Data Retention

Data is retained only as long as necessary for operational or legal purposes.

8. Your Rights

• Right to access personal data
• Right to correction or deletion
• Right to withdraw consent

9. International Transfers

Where data is processed outside Kenya, appropriate safeguards are implemented in compliance with applicable data protection laws.

10. Policy Updates

This Policy may be updated periodically. Continued use of the Platform constitutes acceptance of updates.

11. Contact Information

For privacy inquiries: info@hadithiz.com